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「Business Overview」 Session

Digital Guidebook Operations

Stay-Guide.com: A Digital Guest Guide for International Travelers

As the number of international guests continues to grow, many find it challenging to understand Japan’s unique rules, customs, and facility usage guidelines.

  1. Check-in Instructions
  2. Wi-Fi Connection
  3. Garbage Disposal
  4. How to Use Household Appliances
  5. Nearby Facilities

As a result, property owners frequently receive inquiries about check-in procedures, Wi-Fi access, garbage disposal, appliance usage, and nearby facilities. To address these issues, MOTO SMART provides an online guidebook for international guests.「stay-guide.com」We operate this service to support international guests. By simply scanning a QR code, guests can easily access the guide on their smartphone and instantly find the information they need.

In addition,English, Chinese, Japanese, French, and SpanishWe also provide multilingual support, including English, Chinese, Japanese, French, and Spanish. By implementing the web guide, guests can easily find the information they need without confusion, which helps reduce inquiries. Streamlining the check-in process also helps prevent operational issues and guest-related problems. Furthermore, it contributes to higher guest satisfaction,Review ImprovementIt is also effective for this purpose.

At MOTO SMART, we go beyond simply managing accommodations,Creating an Environment Where International Visitors Can Stay in Japan with ConfidenceThis is the goal we strive for. Through stay-guide.com, we provide guests with a clear, user-friendly, and comfortable accommodation experience.

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